Conditions

These General Terms and Conditions (GTC) apply to the booking and use of the holiday apartments in the Heilsteinlodge in Einruhr at the Eifel National Park. The general terms and conditions serve to clarify the rights and obligations between the guest and the landlord. They regulate, among other things, booking, payment, cancellation, liability and other important aspects. Please read these Terms and Conditions carefully and contact us if you have any questions. By booking the holiday apartment you agree to these terms and conditions.

General terms and conditions of business
The DEHOGA general terms and conditions apply:
I. General
1. The guest accommodation contract is concluded as soon as the room is ordered and confirmed or, if a confirmation is made
was no longer possible due to time constraints.
2. The conclusion of the guest accommodation contract obliges the contractual partners to fulfill the contract, regardless of
for how long the contract is concluded.
3. The host is obliged to pay compensation to the guest if the room is not provided. Such a
would be to provide adequate alternative accommodation and cover any price differences.
4. If the contractual services are not used, the guest is obliged to comply with the agreed or
The usual operating price must be paid, less the expenses saved by the host in the amount of
10%.
5. The host is obliged in good faith to not use rooms if possible
to be assigned elsewhere in order to avoid failures. Until the room is allocated elsewhere, the guest is responsible for
to pay the amount calculated in accordance with Section 4 for the duration of his contract.
6. The exclusive place of performance is the headquarters of the institution. For any disputes arising from the guest accommodation contract
The competent court is agreed as the exclusive place of jurisdiction. On the objective ones
German law applies to the contract, the provisions of the German contract conditions apply
Accommodation establishments (DEHOGA) and the Civil Code (BGB) remain in effect, unless these
general terms and conditions determine otherwise.